Terms of sale

FK HERMES INTERNATIONAL

FK HERMES INTERNATIONAL is the public-facing umbrella brand name used for Home Care International Swiss and its CareOps technical core. It is a brand name, not an incorporated entity or verified contracting seller. The contracting seller and merchant-of-record for the self-service Starter Pack are identified in the seller disclosure.

FK HERMES INTERNATIONAL is a brand used by Ferdinand Kamberaj, sole proprietor, registered as FK HERMES MANAGEMENT DI F. KAMBERAJ (UID CHE-258.137.002). The brand is not a separate legal person and does not contract in its own name.

Seller and contracting party: Ferdinand Kamberaj, sole proprietor, FK HERMES MANAGEMENT DI F. KAMBERAJ, UID CHE-258.137.002, Via Cantonale 46, 6705 Cresciano, Switzerland, fk.hermes23@gmail.com.

Sales cover only new digital products and services created and sold after 2026-01-20. They never sell, assign or represent earlier claims, receivables or assets.

Support and all product enquiries: the CAREOPS-DESK register

The seller is not currently shown as VAT-registered and no Swiss VAT is charged. CHE-258.137.002 is a UID, not a VAT number.

The CareOps Toolkit Starter Pack: editable CSV and Markdown templates for care intake, visit logging, care planning, risk registers, privacy workflow, record keeping and the Switzerland documentation module. Digital files only; nothing is shipped.

CareOps Toolkit is operational and documentation material only. It is not medical advice, clinical guidance, legal advice or a substitute for qualified professional judgment, and it is not a medical device. It carries no certification, no regulatory or authority approval, no guaranteed reimbursement, no guaranteed time or cost saving and no clinical outcome. You must review and adapt every document to your local law, payer rules and professional requirements before use, and you remain responsible for the records you produce.

Do not place patient-identifiable data into any material before you have your own lawful basis, access controls and retention rules in place.

CHF 29. The contract is concluded when the payment is completed on the checkout page. The amount shown by the payment processor at checkout is binding.

Stripe processes the payment only; the seller issues the receipt/invoice.

Files are released through a private, expiring download link only after the payment has been confirmed server-side by the payment processor. Visiting the order-status page, following a link or submitting a CAREOPS-DESK entry never by itself creates an order or grants access.

Questions can be registered through the CAREOPS-DESK register. Its automatic acknowledgement displays a visitor alias and case reference on the page; no external message is sent and no reply is promised.

Mandatory consumer rights apply to every purchase. Mandatory consumer rights override anything stated here. Refund or withdrawal requests can be registered through the CAREOPS-DESK register with your case reference.

The purchased materials carry a non-exclusive, non-transferable licence for the authorised organisation or sole practice. They may not be resold, redistributed, sublicensed or published publicly.

Support is provided on this site only, through the CAREOPS-DESK register. The automatic acknowledgement is shown on-platform with a visitor alias and case reference. No external message is sent, no reply channel is available and no response is promised. The register is not clinical, legal, tax or reimbursement advice.

This website requires no account for public information. Payment data is entered only on the payment processor's page and never reaches this site.

This website is not designed or intended to collect patient or health data. Do not submit patient-identifiable information to the register or to the AI assistant; its server-side filter reduces but cannot eliminate the risk of sensitive input reaching the AI provider. See the privacy notice.

Liability is limited to the extent permitted by applicable law. Nothing in these terms excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud.